REFUND & STORE POLICY

 

private classes

Booking is final once payment is made. If you have to cancel your class, whatever the reason might be, you can do it until 10 days before the booked class. After that 10 days, unfortunately, no refunds will be given under any circumstance. If your cancellation reason is regarding incompatibility with the date booked, please contact as soon as possible and we may offer other alternative dates. Please keep in mind, this is at the sole discretion of Anna Sugar Art Boutique and in busy times, it might not be possible.

If by any reason we have to cancel a booking, we will offer first an alternative date for the cancelled class and if not suitable for you, a full refund will be given.

Anna Sugar Art Boutique takes no responsibility for loss of accommodation or travel costs upon cancelling of a class for any reason, only the cost of the class will be refunded.

By purchasing your class you are accepting our terms and conditions and understand that you cannot claim for other costs such as travel and accommodation or anything else about your booking other than the cost of the class.

In summary, refunds of services can be made if the following conditions apply:

  • student cancelled the booking with 10 days before the booking date

  • if a class is cancelled by the teacher and another date it’s not suitable for the student

STORE

what information do we collect

We collect personal information that you voluntarily provide to us when processing a payment, such as: name and contact data (which include you first and last name, email address, postal address, phone number and other similar contact data).

how do we use your information

We send emails regarding your purchase activity and all situations involving Anna Sugar Art Boutique store. We share your contact information with Squarespace, our eCommerce provider, so they can send emails on our behalf.  For more information on how we use and store your personal data, please visit PRIVACY POLICY FOR CONTACT.

how we may share your information

  • We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

  • We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

who will your information be shared with

We only share information with the following third parties:

  • We share your contact information with Squarespace, our eCommerce provider, so they can send these emails on our behalf.

  • We use PayPal as our payment collector. For more info about PayPal policies, please visit PAYPAL PRIVACY STATEMENT.


Last updated September 20, 2019